THE INFLUENCE OF THE QUALITY OF HEALTH CLINIC SERVICES ON THE SATISFACTION OF BPJS USER INMATES IN CLASS IIA PURWOKERTO PRISON INSTITUTIONS
This study aims to determine the effect of the quality of health clinic service on the satisfaction of BPJS user inmates at the Class IIA Purwokerto Correctional Institution.The quality of health services is assessed based on eight main dimensions, namely technical competence, access to services, effectiveness, human relations, efficiency, continui